Stoffhaus FRU
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Ordering & Shipping

Have you spotted something lovely but cannot visit us in person? No problem!

Simply write to us by email, Instagram message or WhatsApp and tell us what you would like to order. We are happy to advise you personally and discuss all the details of your order together.

Contact

info@fru.co.atWhatsApp

You can also reach us via Instagram or Facebook.

How it works

  1. You send us a message or email with your wishes.
  2. We discuss all the details of the order together.
  3. You receive an invoice with the necessary payment information.
  4. Once payment has been received, your order is carefully packed and shipped.

Payment

Payment is made by bank transfer. You will receive an invoice containing all the information required for the transfer. All prices are in euros and include 20 % Austrian VAT.

Shipping

We ship with DPD within Austria – conveniently to your home or to a DPD parcel shop.

  • Shipping costs: 6,90 €
  • Free shipping from 70 € order value

Shipping outside Austria is possible on request. In that case we will inform you of the shipping costs before you place your order.

Delivery time

Orders are dispatched once payment has been received. Delivery within Austria usually takes approx. 2–4 working days.

Right of withdrawal

As a consumer you have a fourteen-day right of withdrawal for distance purchases. Please note that there is no right of withdrawal for fabric cut to your individual specifications.

You can find all details in our withdrawal policy. Our terms and conditions apply.

Stoffhaus FRU

Allerheiligengasse 12
2700 Wiener Neustadt
Österreich

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